In 2024, the Group enriched the lives of employees through diverse activities, relieved employee pressure, and promoted employee physical health.

• In July 2024, Zhongning Company organized a rehabilitation and rest activity for more than 300 first-line sanitation workers, visited scenic spots, visited memorials, and held a bonfire party, promoting physical and mental health and inspiring patriotic sentiment.

In November 2024, the Group’s Xinhui project company in the South China region has collaborated with the Xinhui District Community Rehabilitation Center for the Disabled to provide a community cleaning vocational experience program for students with intellectual disabilities. We have equipped professional instructors to systematically teach cleaning skills through “one-on-one” instruction, covering everything from tool usage to safety regulations. After five days of training, the students progressed from following for practice to completing tasks independently, not only mastering vocational skills but also regaining confidence in life, contributing to the construction of an inclusive and harmonious social environment.

Zhongyan Property Management, a subsidiary of the Group, has continuously strengthened its capacity to respond to various emergencies by strictly implementing its annual emergency management plan and organizing multi-scenario, regular emergency drills and response activities, thereby providing solid support for ensuring safety in the areas under its jurisdiction and safeguarding the rights and interests of residents.

In 2025, Zhongyan Property Management organized a total of 9 company-wide emergency plan drills and response activities covering scenarios such as fire protection, flood control, snow and ice removal, and extreme gale response. Throughout the year, its subsidiary units completed a total of 135 emergency drills and response activities, involving 2,738 employee participants, effectively strengthening the team’s practical response and coordinated handling capabilities.

In parallel with regular drills, Zhongyan Property Management established an efficient emergency command and response mechanism through its emergency management working group. Upon receiving warning notices from higher authorities such as municipal and district-level departments, the company immediately issued emergency response directives, and the relevant units promptly activated their emergency plans, with unit leaders personally overseeing the on-site command to ensure a swift and orderly emergency response process. During the special periods this year, such as the extreme gale in April and the red rainstorm warnings from July to August, the relevant units successfully completed all emergency response and on-site handling tasks, effectively ensuring the safe and stable operation of the areas under their jurisdiction. To address seasonal risks, Zhongyan Property Management strengthened anti-freezing measures for facilities and equipment before winter. Through various measures such as installing cotton door curtains on high-rise residential buildings, laying electric heat tracing systems on exposed water supply pipelines, and covering greening pipe wells with insulation materials, the company effectively prevented and reduced the impact of and damage caused by extreme cold weather on facilities and equipment.

In addition, to comprehensively protect residents’ rights and interests, Zhongyan Property Management has continuously maintained public liability insurance, establishing an effective risk transfer and compensation mechanism. In 2025, compensation for 27 losses caused by extreme gale weather and 13 losses caused by summer flooding was obtained through insurance claims, effectively safeguarding the legitimate rights and interests of residents.

In South China, the Group founded a Vocational Skills Training School, creating a novel approach to cultivating industry talent. The school provides free and standardized training for frontline employees, who receive nationally recognized certificates upon passing examinations. It also welcomes external trainees to foster market-oriented operations, thereby promoting professionalism, standardization, and overall progress of the urban services sector.

The Group supported and co-hosted the “Skills Revitalize Zibo” Urban Management Industry Vocational Skills Competition in Zibo City, where our employees secured the Team First Prize for Zhangdian District. At the Shandong Environmental Sanitation Industry Skills Competition, representatives from our Zibo team earned an Individual Second Prize and a Team Third Prize, demonstrating our professional competence and dedication. In alignment with our digital-intelligent transformation strategy, the Group conducts a series of training programs for management teams. These efforts facilitate a shift from traditional management methods to digitally empowered approaches, building a stronger talent foundation for the Group’s medium – to long-term high-quality development.

The Group has earned high recognition from relevant local government departments and units with its stable and excellent operation and service quality. Throughout 2025, the Group the Group received numerous commendation letters, gratitude letters, and awards from units including the Emergency Management Bureau of Yizhou District, Hami City, the Logistics Support Center of the Zibo Municipal Committee Office, the Comprehensive Administrative Law Enforcement Bureau of Lanzhou City, the Party Committee of Buyong Community, the Comprehensive Administrative Law Enforcement Bureau of Feicheng City, and the Urban Management and Law Enforcement Committee of Liquan County. Recognitions included the Urban Management Contribution Award, the Outstanding Urban Management Service Unit, and the Enterprise with Outstanding Performance. These acknowledgements fully reflect our outstanding contributions and high-quality services in providing emergency environmental sanitation support for tasks such as building civilized and hygienic cities, snow and ice clearance, emergency rescue and disaster relief, and post-disaster urban restoration.

In 2025, the Group’s Hami Project Company undertook the operation of the integrated reform project for municipal, landscaping, and sanitation services in Yizhou District, Hami City. Given the large workforce and the fact that 87% of employees belong to ethnic minorities, we actively explored innovative approaches and established a “1+3+3+4+N” “Solidifying Ethnic Unity” work mechanism, deeply integrating reform efforts with ethnic unity initiatives.

• We have taken building a distinctive brand as the focus, launched the brand initiative “Red Pomegranate Blossoms Adorn Beijing Enterprises; Exquisite Craftsmanship Beautifies Urban Services”, built integrated communication platforms such as pocket parks and trade union stations, and cultivated “Pomegranate Seed Public Speakers”. We have innovatively launched the “Two Courses, Two Micro-platforms, One Competition and One Conference” program for the learning of standard spoken and written Chinese, raising the participation rate from 35% to 98%. Meanwhile, we have fostered ethnic minority backbone talents through the “Prairie Fire Program”, implemented salary incentives, established an all-round support system covering “healthcare, welfare and development”, and regularly carried out activities including honoring advanced models and pairing assistance.

• During the Double Ninth Festival, we organized a volunteer campaign under the theme “Party Building Leads with Warmth; Double Ninth Volunteers Forge Unity”, integrating Party building guidance with traditional virtues. Over 130 employees visited Hami Social Welfare Institute to carry out volunteer services. The campaign improved the welfare compound’s environment by adopting a closed-loop collaborative model of “general sweeping as the foundation + mechanized deep cleaning + precise verification by a re-inspection team”, realizing efficient coordination between mechanical and manual cleaning. In addition, management donations totaling RMB4,600 were raised to purchase 118 cases of milk for the elderly. Employees of all ethnic groups participated enthusiastically and all departments coordinated closely in the activity, which vividly practiced the traditional virtue of “Treat others’ elders as your own”, demonstrating corporate responsibility and humanistic care.

• To further strengthen employees’ awareness of ethnic unity and enhance their proficiency in standard spoken and written Chinese, we organized over 30 frontline sanitation and landscaping employees to carry out an ethnic unity-themed learning activity by utilizing the staff library of Xihe Sanitation Station. This activity selected books such as Ethnic Unity: One Family as learning materials, and themed stories on ethnic unity were recited on site, vividly showcasing the touching scenes of mutual assistance and joint efforts to overcome difficulties among employees of all ethnic groups. The Group will conduct such activities on a regular basis to guide employees in strengthening language learning and motivate them to devote themselves to work with greater unity and enterprise.

• To address the complex communication demands in the operations of the special vehicle fleet, we have implemented a series of integrated training measures oriented toward dual improvement of “language proficiency and technical skills”. We have innovatively adopted a training model of “standard Chinese as the primary language supplemented by ethnic minority languages”, disassembled and explained contents including machinery operation and safety protocols to ensure key procedures are “understandable, memorable and clearly expressible”. Furthermore, we have encouraged speeches in standard Chinese at weekly safety meetings, and imparted technical experience and standard Chinese for professional use simultaneously through mentor-trainee pairing. The training has enabled team members to achieve smoother and more efficient performance in protocol comprehension, emergency communication and collaborative operations. More team members are now capable of reading technical materials and participating in reform discussions, fostering a stronger sense of ownership. Shared language has promoted technical exchanges and emotional integration, helping team members of all ethnic groups transform from “operators” to “skilled modern industrial workers”, and further strengthening the sense of community for the Chinese nation in pursuit of common career goals.

⑥Through the above series of initiatives, ethnic unity within the project company has been increasingly enhanced, with employee satisfaction reaching 96%. Reform efficiency has also been unlocked, urban environmental hygiene has been significantly improved, and public satisfaction has risen to 98%, achieving synchronized progress of reform-driven development and unity-inspired cohesion.

In December 2025, on the eve of New Year’s Day, the Longkou Project under our Group conducted comprehensive pre-holiday safety inspections and environmental sanitation improvements. We focused on inspecting the hydraulic systems, seals, and operational stability of equipment at transfer stations and pumping stations, while also checking water, electrical, and lighting facilities. Concurrently, we inspected anti-slip measures in public restrooms, building safety in older residential areas, and fire safety equipment to ensure the safe operation of all facilities. At the same time, we organized simultaneous large-scale cleanups in both urban and rural areas: conducting deep mechanical washing and sweeping on primary and secondary roads in the city center, and intensifying cleaning efforts in key areas such as around bus stations and shopping malls; while in townships, we comprehensively cleared accumulated garbage from roads, ditches, and areas in front of and behind houses. Through systematic safety inspections and comprehensive environmental improvements, we have solidified the foundation for safe urban operations, significantly improved the environmental hygiene of both urban and rural areas, created a safe and tidy festive environment for Longkou residents, and effectively enhanced the city’s image and resident satisfaction.

To advance vocational skills certification, the Group has actively implemented the “Skills Certification” program. We have successfully obtained authorization for vocational skills certification from provincial-level authorities and facilitated the smooth passage of our affiliated testing centers through social evaluation reviews. Through this system, employees can obtain vocational skills certificates bearing the Group’s official seal, which are verifiable on the official website of the Ministry of Human Resources and Social Security.

In 2025, we successfully organized two batches of vocational skills social evaluation examinations. The first assessment in October involved 393 candidates, with 292 passing; the second batch on December 13 attracted 419 applicants. Notably, the second round of exams drew participation from six organizations outside the Group’s system. This initiative has not only systematically enhanced employees’ skill levels and promoted industry-wide standards for certification-based employment but has also significantly expanded the Group’s social influence and brand credibility within the professional sector.

The Group continues to deepen capacity building across all business lines and systematically advances specialized training initiatives. By establishing a team of professional instructors and mentors, conducting trainer certification programs, and offering coaching-style guidance courses, we have laid the foundation for a high-quality training system. In 2025, the Group conducted over 50 professional training sessions, significantly enhancing employees’ practical operational capabilities.

In December 2025, during the marathon event, the Group’s Lvrun Project Company carried out comprehensive support operations to ensure the sanitation of the racecourse and surrounding areas. One month prior to the event, we formulated a specialized plan and conducted a thorough “carpet-style” cleanup along the racecourse, including cleaning road surfaces and green belts as well as trimming vegetation. Early on the morning of the event, cleaning staff and vehicles were deployed in advance. Through segmented responsibility assignments and flexible waste removal, they cleared trash in real time and established emergency response teams to handle unexpected situations. After the race, personnel were quickly organized to conduct comprehensive sweeping, waste removal, and road surface washing, restoring the environment to a clean state within a short period.

A total of 238 staff members and multiple vehicles and pieces of equipment were deployed for this operation. Through pre-event preparation, dynamic maintenance during the event, and rapid post-event restoration, we ensured a clean and orderly environment throughout the entire event, contributing to the smooth execution of the marathon.

In the hazardous waste sector, we fully support employees’ participation in continuing education for Registered Safety Engineers and specialized training to consolidate our talent advantage in the industry. Concurrently, we organize participation in training programs hosted by national-level industry associations to deepen understanding of industrial policies and technological trends, thereby building a knowledge base for resource recovery research. Additionally, Hong Kong Shiny Glory Services, a subsidiary of the Group, has established a diversified training system encompassing internal courses, workshops, knowledge-sharing sessions, and on-the-job training. We conduct specialized training in pest management – a key business focus – where industry experts teach professional skills such as regulatory compliance, hazardous waste disposal, and first-aid protocols. We also encourage employees to participate in external training courses and have established a knowledge-sharing mechanism to facilitate the transfer of expertise.

In addition to the aforementioned training, we regularly organize various leadership development and cultural education activities to continuously enhance strategic leadership and cultural heritage capabilities. Furthermore, for frontline operational staff, we have specifically launched specialized training on digital and intelligent transformation to help employees master new skills and adapt to business upgrade requirements. In terms of training models, we integrate online learning platforms with offline learning teams, utilizing various formats such as video courses and team exchanges to support employees’ professional growth.