the Group conducted a variety of training activities across multiple fields to comprehensively enhance employee business skills, strengthen safety, and lay a solid foundation for providing high-quality services.

In the training work on the standardization reform of urban services machinery operations, the Group has actively promoted, hosting 51 online training and Q&A sessions, covering project management teams, production management teams, mechanical operation centers, and the statistical team. We adopted a comprehensive, one-by-one training and auditing approach to ensure that the training effect is implemented in every aspect and for every relevant personnel. Such training has achieved remarkable results, with data quality steadily improving and error rates successfully reduced to below 10%.

Simultaneously, the Group’s Shiny Glory has opened special training courses for pest management, inviting senior experts to explain pest management knowledge, ensuring that employees master practical skills and comprehensively enhance their pest management capabilities and professional safety literacy. This type of training not only strengthens employees’ professional abilities but also lays a solid foundation for providing high-quality services.

Through systematic and professional training empowerment, the Group has achieved significant results in improving business skills and ensuring safety, providing strong support for the high-quality development of enterprises.

In order to create a fresh and tidy urban environment and welcome the New Year, the Group’s Chengde and Nanpi projects conducted a large-scale cleaning campaign with the theme of “Welcome the New Year Clean and Tidy”. We increased the intensity of mechanized operations, carried out multi-frequency rotary mechanical sweeping operations on the main and secondary roads within the jurisdiction, and adopted deep cleaning measures to ensure that there are no blind spots in environmental hygiene. At the same time, we strengthened the scheduling and management of waste collection vehicles, increasing the number of collection rounds for streets and communities with a high accumulation of garbage, and promptly clearing a large amount of domestic waste generated before and after the Spring Festival.

In this large-scale cleaning campaign, the Chengde project mobilized more than 5,800 sanitation workers and more than 420 vehicles, wiped over 7,500 meters of traffic separation barriers, and cleared more than 2,450 tons of garbage, creating a clean and comfortable urban environment for the general public.

In 2024, the Group carried out multi-scenario emergency drills to comprehensively enhance the ability to respond to emergencies, making full preparations to prevent various safety risks.

To respond to potential flood prevention emergencies, the Yunnan project company organized flood prevention emergency drills, simulating flood prevention, rescue, and disaster relief scenarios under extreme weather conditions. The drill content covers all key aspects of flood prevention work, including flood prevention material preparation, sandbag transportation, road mud clearance, river course danger inspections, and power equipment inspections. Through actual simulation operations, the project company not only improved the emergency response speed of various flood prevention measures but also made full preparations to prevent flood safety risks.

Meanwhile, Zhongyan Property Management of the Group carries out whole-staff emergency drills every month, strictly implements the emergency response system of the emergency plan through the company's emergency management group, covering various scenarios such as strong winds, large-scale water and electricity outages, rainfall and high-temperature alerts. Upon receiving early warning information, relevant units immediately activate the plan, with unit leaders personally on the scene to command and handle the situation, ensuring the entire process is conducted in order. To cope with the cold weather in the Beijing area, we strengthen the freeze prevention work of facilities, effectively reducing the impact and damage of extreme cold weather on facilities and equipment.

Through multi-scenario, regular emergency drills, the Group has comprehensively improved the ability to deal with emergencies, providing a solid guarantee for preventing various safety risks and ensuring the safety and property of citizens and employees.

In response to the national “Hundreds of Millions Project” campaign, the Group has carried out a series of environmental remediation works in Lankao, Xinhui in South China and other project companies, committed to improving the living environment in towns and creating an ecologically beautiful rural landscape.

In the Lankao project, frontline employees are responsible for educating villagers on proper garbage classification methods and providing guidance on incorrect classification behaviors, encouraging villagers to actively maintain their living environment. At the same time, the Lankao project also organizes cleaning workers to clear and trim weeds along the main roads, enhancing the cleanliness of the village and the aesthetic appeal of the roads, and eliminating road safety hazards, thereby creating a more livable, safe and beautiful living environment for villagers.

In August 2024, the Group’s Xinhui project company in the South China region conducted environmental remediation in Tangang Village and Hengtou Village of Luokeng Town. We dispatched nearly 30 operatives who were divided into groups to clean both sides of village roads, green belts, and blind spots, focusing on removing fallen leaves, weeds, and scattered garbage. We also deployed 6 operation vehicles and 2 grass cutters to complete tree trimming, weed clearing, and deep cleaning of the ground, significantly improving the village’s appearance and contributing to the creation of an ecologically beautiful rural environment.

In 2024, the Group will hold labor competitions and skill comparison activities to comprehensively enhance the professional service capabilities and operational levels of employees, promoting the construction of property brand and the standardized development of cleaning operations.

In the property management field, the Group holds the “Welcome National Day, Create Excellent Property Brand” Property Management Service Labor Competition, covering property knowledge competition and corridor hygiene cleaning contests. We commend the winners, effectively enhancing the practical skills and labor enthusiasm of the cleaning staff, and showcasing the good spirit and style of the property management company. In addition, the Group organizes employees to participate in the Beijing Municipal Housing and Construction Commission’s property knowledge training and visit the China International Property Expo, further understanding the development prospects and advanced concepts of the national property management industry. In the field of environmental sanitation operations, the Longchuan project held a workers’ skills competition in April 2024, setting up five practical projects: general sweeping operation skills, electric tricycle skills, road maintenance vehicle, road sweeping vehicle skills, and garden and greenery pruning. The participating sanitation workers demonstrated their professional skills through timed sweeping and precise operations, and finally, 8 winners were selected for the first prize, 17 for the second prize, and 22 for the third prize. Through the competition, the standardization level of environmental sanitation operations and the workers’ skills level were effectively enhanced, providing strong support for the improvement of environmental sanitation service quality.

By adopting the competition as training method, the Group has achieved remarkable results in the fields of property management and environmental sanitation operations, laying a solid foundation for creating a high-quality brand and improving service levels.

To address the environmental issues feedback by community residents, the Group’s Xishan Project has collaborated with the sub-district office to carry out sanitation improvement work. The Xishan Project dispatches at least 10 cleaning workers every day to collect garbage from the designated collection points in the area at least twice a day. Additionally, mechanical sweeping vehicles operate once in the morning and once in the afternoon each day to ensure that garbage is collected and disposed of daily. In response to the problem of garbage accumulation on vacant land near the Aochen Center, the Xishan Project actively assisted the Qianwei Sub-district Office in thoroughly cleaning up the garbage, significantly improving the living environment quality for nearby residents.

In 2025, to continuously enhance the safety management level of transfer stations, the Zhangdian project company in the Shandong region of the Group carried out safety management upgrade work. In terms of infrastructure, we conducted systematic inspection and renewal of equipment and facilities, achieving mechanized and enclosed operations throughout the waste treatment process. Waterproof sealing devices and leakage protection systems were added to power control boxes, and damaged boxes were replaced and reinforced, eliminating hidden risks such as cable immersion and box electrification at the hardware level. For safety signage, warning lines and signboards were uniformly designed and replaced in accordance with national standards, using reflective materials to ensure visibility at night. The combination of graphics and text enhanced visual warning effects and standardized operating procedures. For personal protection, next-generation equipment such as GPS safety badges, shoulder lights and reflective vests were distributed; safety fences, turnstiles and fall prevention ropes were installed; and monitoring and blind spot detection alarm devices were added to vehicles. These measures improved operational safety and visibility, and achieved real-time attention to employee status and emergency response through technical means, further building a safe environment at the transfer station.

To celebrate the Sanitation Workers’ Day, the Group’s regional and project companies in Shanxi Region, South China Region, Northwest Region, etc., fully launched a series of Sanitation Workers’ Day activities to express respect for all sanitation workers.

• Organize cultural and artistic performances and award ceremonies to commend and recognize the hard work of sanitation workers;

• Hold welfare distribution activities, distribute welfare gifts to all sanitation workers, and visit and comfort families of employees in difficult circumstances;

• Collaborate with local governments to carry out loving substitute post activities, allowing employees and volunteers to experience the hard labor of sanitation workers firsthand;

• Conduct interesting sports events and diverse knowledge and skill competitions, such as rapid sweeping and dustbin cleaning skills comparison activities, to allow sanitation workers to relax their minds and bodies in a relaxed and pleasant competition atmosphere.

In 2024, the Group’s Shiny Glory actively organized employees to participate in the charity activities of The Salvation Army in Hong Kong, contributing a total of 24 hours of volunteer service to spread warmth and care. At the same time, we donated HK$5,000, demonstrating our support for community development through concrete actions. Since 2007, we have been honored with the “Caring Company” award by the Hong Kong Council of Social Service for more than a decade, which not only recognizes our unremitting efforts in caring for the community, employees, and the environment, but also serves as a source of motivation for us to continue fulfilling our social responsibilities.

As the Double Ninth Festival approaches, our Xianyang project, upholding the traditional virtues of respecting, honoring, and loving the elderly, visited the “Laolaile” Nursing Home to carry out a heartwarming and caring activity for the elderly. The visitation team arrived at the nursing home, delivering daily necessities such as eggs, fruits, bread, and milk to the elderly to ensure their basic living needs were met. At the same time, the team engaged in cordial conversations with the elderly, listened to their stories, and conveyed warmth and happiness, making them feel the care of society.

During the 2025 Work Safety Month, the Group carried out in-depth workplace safety initiatives to comprehensively enhance employees’ safety awareness and emergency response capabilities.

Centered on the theme “Everyone Prioritizes Safety, Everyone Knows How to Respond – Spot Hazards Around You,” we integrated and leveraged modern technological tools such as artificial intelligence to conduct a thorough investigation and rectification of safety hazards. These activities reinforced line management and promoted the long-term operation of the mechanism addressing the Three Types of Violations. By focusing on both proactive and reactive risk control, the initiatives promoted the implementation of primary safety responsibilities of project companies and the safety accountability of all employees. This approach effectively improved capabilities in risk identification, hazard investigation and governance. In total, approximately 67,600 person-times participated in the activities, and 9,397 safety training sessions were organized.

During the Fire Prevention Publicity Month, the Group focused on the theme “Fire Safety for All, Life First – Safe Use of Fire and Electricity”. In active response to the directives from relevant authorities, the Group organized all business units to conduct widespread awareness campaigns. A strong atmosphere was fostered through diverse approaches including banners and electronic screen displays. In total, 1,327 publicity events were held, with the participation of 55,900 person-times.

For the National Traffic Safety Publicity Day, the Group centered its efforts on the theme “Civilized Traffic, Courteous Travel” and launched targeted improvement initiatives, including in-depth internal safety warning education and awareness activities. Across the Group, 628 warning banners were put up, 2,192 thematic meetings were convened, and 938 special inspections were carried out, which effectively heightened traffic safety awareness among all employees.