In 2024, the Group will hold labor competitions and skill comparison activities to comprehensively enhance the professional service capabilities and operational levels of employees, promoting the construction of property brand and the standardized development of cleaning operations.

In the property management field, the Group holds the “Welcome National Day, Create Excellent Property Brand” Property Management Service Labor Competition, covering property knowledge competition and corridor hygiene cleaning contests. We commend the winners, effectively enhancing the practical skills and labor enthusiasm of the cleaning staff, and showcasing the good spirit and style of the property management company. In addition, the Group organizes employees to participate in the Beijing Municipal Housing and Construction Commission’s property knowledge training and visit the China International Property Expo, further understanding the development prospects and advanced concepts of the national property management industry. In the field of environmental sanitation operations, the Longchuan project held a workers’ skills competition in April 2024, setting up five practical projects: general sweeping operation skills, electric tricycle skills, road maintenance vehicle, road sweeping vehicle skills, and garden and greenery pruning. The participating sanitation workers demonstrated their professional skills through timed sweeping and precise operations, and finally, 8 winners were selected for the first prize, 17 for the second prize, and 22 for the third prize. Through the competition, the standardization level of environmental sanitation operations and the workers’ skills level were effectively enhanced, providing strong support for the improvement of environmental sanitation service quality.

By adopting the competition as training method, the Group has achieved remarkable results in the fields of property management and environmental sanitation operations, laying a solid foundation for creating a high-quality brand and improving service levels.

To celebrate the Sanitation Workers’ Day, the Group’s regional and project companies in Shanxi Region, South China Region, Northwest Region, etc., fully launched a series of Sanitation Workers’ Day activities to express respect for all sanitation workers.

• Organize cultural and artistic performances and award ceremonies to commend and recognize the hard work of sanitation workers;

• Hold welfare distribution activities, distribute welfare gifts to all sanitation workers, and visit and comfort families of employees in difficult circumstances;

• Collaborate with local governments to carry out loving substitute post activities, allowing employees and volunteers to experience the hard labor of sanitation workers firsthand;

• Conduct interesting sports events and diverse knowledge and skill competitions, such as rapid sweeping and dustbin cleaning skills comparison activities, to allow sanitation workers to relax their minds and bodies in a relaxed and pleasant competition atmosphere.

In 2024, the Group enriched the lives of employees through diverse activities, relieved employee pressure, and promoted employee physical health.

• In July 2024, Zhongning Company organized a rehabilitation and rest activity for more than 300 first-line sanitation workers, visited scenic spots, visited memorials, and held a bonfire party, promoting physical and mental health and inspiring patriotic sentiment.

In South China, the Group founded a Vocational Skills Training School, creating a novel approach to cultivating industry talent. The school provides free and standardized training for frontline employees, who receive nationally recognized certificates upon passing examinations. It also welcomes external trainees to foster market-oriented operations, thereby promoting professionalism, standardization, and overall progress of the urban services sector.

The Group supported and co-hosted the “Skills Revitalize Zibo” Urban Management Industry Vocational Skills Competition in Zibo City, where our employees secured the Team First Prize for Zhangdian District. At the Shandong Environmental Sanitation Industry Skills Competition, representatives from our Zibo team earned an Individual Second Prize and a Team Third Prize, demonstrating our professional competence and dedication. In alignment with our digital-intelligent transformation strategy, the Group conducts a series of training programs for management teams. These efforts facilitate a shift from traditional management methods to digitally empowered approaches, building a stronger talent foundation for the Group’s medium – to long-term high-quality development.

In 2025, the Group’s Hami Project Company undertook the operation of the integrated reform project for municipal, landscaping, and sanitation services in Yizhou District, Hami City. Given the large workforce and the fact that 87% of employees belong to ethnic minorities, we actively explored innovative approaches and established a “1+3+3+4+N” “Solidifying Ethnic Unity” work mechanism, deeply integrating reform efforts with ethnic unity initiatives.

• We have taken building a distinctive brand as the focus, launched the brand initiative “Red Pomegranate Blossoms Adorn Beijing Enterprises; Exquisite Craftsmanship Beautifies Urban Services”, built integrated communication platforms such as pocket parks and trade union stations, and cultivated “Pomegranate Seed Public Speakers”. We have innovatively launched the “Two Courses, Two Micro-platforms, One Competition and One Conference” program for the learning of standard spoken and written Chinese, raising the participation rate from 35% to 98%. Meanwhile, we have fostered ethnic minority backbone talents through the “Prairie Fire Program”, implemented salary incentives, established an all-round support system covering “healthcare, welfare and development”, and regularly carried out activities including honoring advanced models and pairing assistance.

• During the Double Ninth Festival, we organized a volunteer campaign under the theme “Party Building Leads with Warmth; Double Ninth Volunteers Forge Unity”, integrating Party building guidance with traditional virtues. Over 130 employees visited Hami Social Welfare Institute to carry out volunteer services. The campaign improved the welfare compound’s environment by adopting a closed-loop collaborative model of “general sweeping as the foundation + mechanized deep cleaning + precise verification by a re-inspection team”, realizing efficient coordination between mechanical and manual cleaning. In addition, management donations totaling RMB4,600 were raised to purchase 118 cases of milk for the elderly. Employees of all ethnic groups participated enthusiastically and all departments coordinated closely in the activity, which vividly practiced the traditional virtue of “Treat others’ elders as your own”, demonstrating corporate responsibility and humanistic care.

• To further strengthen employees’ awareness of ethnic unity and enhance their proficiency in standard spoken and written Chinese, we organized over 30 frontline sanitation and landscaping employees to carry out an ethnic unity-themed learning activity by utilizing the staff library of Xihe Sanitation Station. This activity selected books such as Ethnic Unity: One Family as learning materials, and themed stories on ethnic unity were recited on site, vividly showcasing the touching scenes of mutual assistance and joint efforts to overcome difficulties among employees of all ethnic groups. The Group will conduct such activities on a regular basis to guide employees in strengthening language learning and motivate them to devote themselves to work with greater unity and enterprise.

• To address the complex communication demands in the operations of the special vehicle fleet, we have implemented a series of integrated training measures oriented toward dual improvement of “language proficiency and technical skills”. We have innovatively adopted a training model of “standard Chinese as the primary language supplemented by ethnic minority languages”, disassembled and explained contents including machinery operation and safety protocols to ensure key procedures are “understandable, memorable and clearly expressible”. Furthermore, we have encouraged speeches in standard Chinese at weekly safety meetings, and imparted technical experience and standard Chinese for professional use simultaneously through mentor-trainee pairing. The training has enabled team members to achieve smoother and more efficient performance in protocol comprehension, emergency communication and collaborative operations. More team members are now capable of reading technical materials and participating in reform discussions, fostering a stronger sense of ownership. Shared language has promoted technical exchanges and emotional integration, helping team members of all ethnic groups transform from “operators” to “skilled modern industrial workers”, and further strengthening the sense of community for the Chinese nation in pursuit of common career goals.

⑥Through the above series of initiatives, ethnic unity within the project company has been increasingly enhanced, with employee satisfaction reaching 96%. Reform efficiency has also been unlocked, urban environmental hygiene has been significantly improved, and public satisfaction has risen to 98%, achieving synchronized progress of reform-driven development and unity-inspired cohesion.

To advance vocational skills certification, the Group has actively implemented the “Skills Certification” program. We have successfully obtained authorization for vocational skills certification from provincial-level authorities and facilitated the smooth passage of our affiliated testing centers through social evaluation reviews. Through this system, employees can obtain vocational skills certificates bearing the Group’s official seal, which are verifiable on the official website of the Ministry of Human Resources and Social Security.

In 2025, we successfully organized two batches of vocational skills social evaluation examinations. The first assessment in October involved 393 candidates, with 292 passing; the second batch on December 13 attracted 419 applicants. Notably, the second round of exams drew participation from six organizations outside the Group’s system. This initiative has not only systematically enhanced employees’ skill levels and promoted industry-wide standards for certification-based employment but has also significantly expanded the Group’s social influence and brand credibility within the professional sector.

The Group continues to deepen capacity building across all business lines and systematically advances specialized training initiatives. By establishing a team of professional instructors and mentors, conducting trainer certification programs, and offering coaching-style guidance courses, we have laid the foundation for a high-quality training system. In 2025, the Group conducted over 50 professional training sessions, significantly enhancing employees’ practical operational capabilities.

In the hazardous waste sector, we fully support employees’ participation in continuing education for Registered Safety Engineers and specialized training to consolidate our talent advantage in the industry. Concurrently, we organize participation in training programs hosted by national-level industry associations to deepen understanding of industrial policies and technological trends, thereby building a knowledge base for resource recovery research. Additionally, Hong Kong Shiny Glory Services, a subsidiary of the Group, has established a diversified training system encompassing internal courses, workshops, knowledge-sharing sessions, and on-the-job training. We conduct specialized training in pest management – a key business focus – where industry experts teach professional skills such as regulatory compliance, hazardous waste disposal, and first-aid protocols. We also encourage employees to participate in external training courses and have established a knowledge-sharing mechanism to facilitate the transfer of expertise.

In addition to the aforementioned training, we regularly organize various leadership development and cultural education activities to continuously enhance strategic leadership and cultural heritage capabilities. Furthermore, for frontline operational staff, we have specifically launched specialized training on digital and intelligent transformation to help employees master new skills and adapt to business upgrade requirements. In terms of training models, we integrate online learning platforms with offline learning teams, utilizing various formats such as video courses and team exchanges to support employees’ professional growth.

the Group’s Zhangdian Project Company in Shandong, in collaboration with local authorities and philanthropic enterprises, spearheaded the transformation of sanitation “collection points” – the city’s “pollution control hubs” – into “warmth stations.” Adopting a needs-based approach, we established 32 sanitation workers’ rest stations equipped with air conditioning, microwaves, first-aid kits, and other essentials, offering round-the-clock hot water, hot meals, and rest facilities. To address seasonal challenges, we distributed heatstroke prevention supplies to over 2,000 frontline workers in the area. During high-temperature periods, we implemented a “mechanization-first, manual-second” approach, while in winter, we provided over 8,200 sets of cold-weather gear to ensure employees could stay warm. Additionally, we established “Community Service Stations” offering health consultations and complimentary haircuts, organized “Sanitation Workers’ Day” events to recognize outstanding contributors.

The Group continues to provide comfortable rest areas for sanitation workers. Through a series of services and activities, it has inspired employee enthusiasm, conveyed the city’s warmth, enhanced professional dignity and social recognition, and successfully transformed from a “pollution control hub” into a “warm-hearted station.”

We successfully launched two phases of a nationwide corporate culture campaign involving top-down and bottom-up collaboration, enhancing all employees’ sense of participation and cultural identity. The first phase was held during the May Day Labor Day and May Fourth Youth Day holidays, centered on the theme “Labor Builds Dreams and Achieves Excellence; Youth Strives Forward and Demonstrates Responsibility. “We coordinated efforts across seven regions nationwide to organize selections for Model Workers and Youth Pioneers, honoring a total of 113 May Day Model Workers and 49 Youth Pioneers. Concurrently, local project companies conducted diverse activities such as frontline employee visits, skills competitions, youth forums, and public sanitation volunteer services. This ensured high-level participation from management to frontline staff, significantly strengthening the organization’s cultural awareness.

The second phase of activities, themed “Saluting Urban Beauticians, building a Clean and Happy Home Together,” was launched simultaneously across nearly 100 project companies nationwide. In collaboration with local subdistricts, trade unions, and other organizations, we jointly organized themed events for Sanitation Workers’ Day, featuring public health checkups, professional skills competitions, and commendations for outstanding performers. These activities not only promoted a social ethos of respecting labor and caring for frontline employees but also profoundly demonstrated our Group’s sense of responsibility as urban service providers.

We actively organized cultural and sports activities to strengthen employee cohesion. In March 2025, to honor female employees’ contributions to the Group’s development and enrich their spiritual and cultural lives, the Group organized a walking event at Beijing Chaoyang Park. Through outdoor exercise, participants relieved mental and physical stress and improved their physical fitness, while simultaneously igniting enthusiasm for excellence in their roles and fostering innovation, thereby uniting female employees in their commitment to high-quality development.

In April 2025, to strengthen strategic synergy between our Group and Beijing Chaoyang Environmental Group, the two parties jointly hosted a friendly basketball match. On the court, players demonstrated a fighting spirit and teamwork; off the court, they fostered mutual trust and consensus through interaction. This event used sports and cultural activities to reinforce cooperative relationships, effectively enhancing team collaboration and laying a solid foundation for long-term cooperation.

Through continuous refinement of our human resources management system, the Group has advanced the digital transformation of talent management and deepened the professional development of our HR management team. Thanks to our sustained investment in talent development, we were honored with the “2025 Best Employer Brand” award at the 16th China HR Expo and the “2025 China Employer of the Year – Best Employer Nomination Award” presented by Zhaopin.